With more than 10 years of Confirmit experience specialising in Enterprise Feedback Management (EFM) and Voice of the Customer (VoC) solutions, we have the expertise you need for your Confirmit project. We can work with your users so they learn from us at the same time, or we can concentrate our efforts on delivering your Confirmit project at the best quality in the shorted time. The way you ask us to help you is totally up to you.
New project build
We can build your Confirmit project for you, or work with your team building the project. We are very familiar with creating the simple, design rich, to the more complex Confirmit projects...
- An online website survey (link or pop-up), fully branded, complete with online report
- An automated email survey, fully branded, complete with online report
- A series of Customer event-focused surveys, fully branded delivering a high value all-in-one online report, usually with Hierarchal password protected report-user access
- Alert Management Resolution or Case Management Console, built with automated email alerts sent to key staff within your business.
- Multi-mode / Multi-channel surveys: Web, Email, Mobile (iPad/iPhone/Android/Blackberry), CAPI (touchscreen), CATI (telephone), SMS and IVR (e.g. press 1 for yes, 2 for no)
You need to have a Confirmit license or seeking to purchase Confirmit license in order to use our services. Our business model is entirely aimed at helping you get the most out of Confirmit, not to compete with you or run your surveys on your behalf. To obtain a Confirmit license, please visit www.confirmit.com.
We are here to help you before, during and after your project has successfully gone live. You may want help to enhance the project/report or even help when you have key personnel absentee for any reason. We are there to help ensure your Confirmit users and projects benefit from all our experience.
- Specifying and documenting your project requirements: Discuss with you, understand your requirements and propose options or alternatives to achieve your required goals
- Using all of Confirmit's enhanced functionalities as and when you need them
- Project implementation and testing, and integration with your existing systems, such as Content Management System (CMS)
- Project go-live - ensuring a successful launch and being available at this critical key moment.
Want to use our services?
We accept 2 types of booking request:
- Pay as you go: book one of our experts to work on your project or with one of your users and we raise an invoice for the time involved.
- Bulk buy in advance: more days purchased in advance the cheaper the day rate. You can book one of our experts to work on your project or with one of your users and we deduct the time used from your Worksheet / Log file.
To enquire about booking our Confirmit service*, please email us at: email@example.com.
*Discounts apply for more days booked.